FAQs

What types of blocks can I cut with the Block Master®?

Effective on all commonly used concrete, Thermalite and cellular blocks.

How do I use the Block Master® safely and effectively?

Simply replace a block on the top layer of any stack/pack of blocks with the tool and allign your intended cut over the blade. Use a hammer and bolster to strike the block in the normal way.

Can I cut angled or irregular shapes with the tool?

Block Master is especially good for angled cuts on gable ends.

Is any special training needed to use the Block Master®?

No special training required.

How much time does the Block Master® save compared to traditional methods?

Block Master reduces the amount of time it takes to cut a block by at least half.

Ordering & Shipping

How long does delivery take?

Orders are dispatched next working day for fast delivery (usually 2-3 days)

Do you ship outside the UK?

No, we currently do not ship outside the UK.

What are the shipping costs?

Free UK mainland delivery (surcharge may apply to islands and highlands)

Can I order in bulk or as a trade customer?

Please get in touch to discuss bulk orders.

Maintenance & Support

How do I replace the blade?

Simply unbolt the old blade and replace with new (new nuts and bolts also provided with new blades)

Is the Block Master® easy to clean and maintain?

No maintenance or cleaning necessary.

What do I do if my tool is damaged or faulty?

Refund or replacement offered.

Warranty & Returns

Is there a warranty on the Block Master®?

One year warranty.

What is your return or refund policy?

Returns accepted within 30 days (buyer pays return postage)

How do I make a warranty claim?

Get in touch via email.